Privacy Policy
Last updated: March 2026
Culina ("we", "our", or "us") is operated by Sendji Labs. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our platform.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details (name, email address, phone number)
- Business information (restaurant name, number of locations)
- Messages and enquiries submitted through our contact form
- Account credentials and profile information when you sign up
- Operational data entered into the platform (staff schedules, inventory, orders)
We also collect certain information automatically when you visit our website, including IP address, browser type, pages viewed, and referring URLs, via standard web server logs and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Culina platform
- Respond to your enquiries and book product demonstrations
- Send product updates, onboarding guidance, and support communications
- Analyse usage patterns to improve features and performance
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Data Storage and Security
Your data is stored securely using Supabase, a cloud infrastructure provider with industry-standard encryption at rest and in transit. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us at hello@getculina.app. We will respond within 30 days.
5. Cookies
Our website uses minimal cookies necessary for basic functionality. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect certain features of the site.
6. Third-Party Services
We use the following third-party services that may process your data:
- Supabase — database and authentication infrastructure
- Google Fonts — font delivery (IP address may be transmitted to Google)
- Tailwind CSS CDN — stylesheet delivery
Each provider operates under their own privacy policy and data processing terms.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
To exercise any of these rights, contact us at hello@getculina.app.
8. Children's Privacy
Culina is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Sendji Labs / Culina
Email: hello@getculina.app
This policy applies to the Culina website at getculina.app and the Culina platform. It does not apply to third-party websites linked from our site.